General information
- accommodation with „Halfboard”
- buffet breakfast
- Buffet dinner
- If the number of people doesn’t reach 20, we provide plate service for the guests.
- Using the 3 500 sqm Spa-world
- All-inclusive participation in our sport and fitness programmes
- Use of the fitness studio
- WIFI
- Bathrobe in the room
- Parking
- VAT
- Tourist tax: HUF 600 / EUR 1,50 / person / night (ages 18+) in 2024.
- Tourist tax: HUF 700 / EUR 1,70 / person / night (ages 18+) in 2025.
- Arrival: from 15.00
- Departure: to 11.00
- Early check-in (subject to occupancy)
- Day spa only, before 15:00 EUR 7 / person
- Occupy the room early, from 09:00 pm EUR 30 / room, from 11:00 pm EUR 25 / room
- Late check-out (subject to occupancy)
- Day spa only, after 11:00 EUR 7 / person
- Leave your room later, after 14:00 am EUR 25 / room, after 18:00 am EUR 30
Failure to present the document will result in the accommodation provider refusing to provide the accommodation.
Guests are kindly requested to ensure that all family members have valid documents before travelling.
The dress code in our Green Garden restaurant is smart casual. Please consider this when getting dressed for meals.
Please wear a bathrobe only in the spa and the wellness area of the hotel.
To confirm your booking, a 50% advance payment is required, during the high-season, the necessary amount is 80% or 100%. The deadline for the payment is indicated in the confirmation.
The booking is only valid if holding a valid confirmation for the given period of time.
Hungary's first 18-hole golf course is located next to our hotel, covering an area of 100 hectares. Golfing guests of the hotel can enjoy a 75% discount on greenfee from Monday to Thursday and a 25% discount on other days if booked in advance.
- Ages 0-5.99: free of charge in the parent’s room with an extra bed
- Ages 6-11.99: in the parent’s room with an extra bed: with 50% discount of full price
- Ages 12+: in the parent’s room with an extra bed: with 20% discount of full price
Our extra beds are suitable for children or young adults, their normal length is 160 cm.
Discounted offers in interconnecting family rooms and in our Deluxe and Resort Suites.
Pets are welcome only with prior consultation for a fee of EUR 20 / night.
Accepted payment options on site for the hotel services include cash, credit card (VISA, MasterCard, Maestro).
- As a guarantee for your reservation please provide us either with your credit card details (type: Visa, Mastercard, / number/ expiry date) or 50% of the above confirmed total cost should be transferred to our bank account.
- The reservation can be cancelled 7 days prior to arrival.( 14 days while holiday periods)
- In case of cancellation within 7 days or no show the hotel is eligible to charge the full amount as penalty.
Accessibility
Our hotel is partially accessible. During its design, we took into account the needs of people with mobility restrictions.
The building also contains special rooms, a passenger elevator, and restrooms designed for individuals with disabilities.
Active outdoor leisure
Our hotel offers a variety of active leisure activities, including: an 18-hole championship golf course, bike rental, electric bicycle, electric scooter, Nordic walking equipment, beach sports equipment.
Active relaxation indoors
A bowling alley, ping pong table, billiard table, foosball table, darts, interactive touch game table games, air hockey, multi-sport simulator, and various board games await guests. For more details, please inquire at the reception.
Adapter
If you need an electric transformer, an international compatible socket, or a mobile phone charger, please contact our reception.
Adventor Hotels
Our goal and belief is to offer unique value and exceptional experiences to guests wishing to relax and unwind in Hungary with our high-quality and continuously renewing hotel portfolio as a new hotel management company.
Air conditioning
The entire hotel, including your room, is equipped with air conditioning.You can adjust the temperature in your room according to your individual needs. The air conditioning works with the windows closed.
Animation
During peak periods, we provide children's animation for our guests. For accurate information and programs, please consult our colleagues at the reception.
Anti-slip
If you need anti-slip mats for the bathroom, please contact the reception desk or our housekeeping staff.
Arrival
On the day of arrival, rooms are available from 15:00. Early check-in is possible depending on hotel capacity and for an additional fee. For the convenience of our guests, online check-in is also available!
ATM machines
There is an ATM machine located in the hotel lobby, and another one is found in Bükfürdő, 800 meters from the hotel, right by the winter entrance of the spa. Currency exchange is available at the summer entrance of the spa in Bükfürdő, as well as at OTP Bank.
Baby bathtub
Can be requested free of charge at the reception.
Baby bed / children's bed
Can be requested free of charge at the reception.
Baby seats
Can be requested free of charge from the restaurant.
Bank
Otp bank - Bük, Kossuth Lajos street 1/3.
Opening hours: Monday: 8:00 - 14:30,
Tuesday-Wednesday: 8:00 - 13:00;
Thursday: 10:00 – 12:00, 12:30 – 15:30;
Friday: 8:00 - 12:00
Bankcard
You can settle your account with Visa, Visa Electron, Mastercard, and Maestro bank cards.
Bars
Detailed information about the opening hours of the bars located in the hotel can be found at the following link: https://greenfield.adventorhotels.hu/en/gastronomy
Bath towel
In addition to the towels in the rooms, we provide our guests with a large bath towel for use in the wellness area. In the event of loss or disappearance of the bath towel, a fixed amount will be charged as compensation.
Bathrobe
Bathrobes are provided in advance for all guests in their rooms. If the size is not suitable, please contact the housekeeping staff or the reception desk. In the event of loss or disappearance of the bathrobe, a specified amount will be charged as compensation.
Bathroom chair
If you need a small bathroom chair, please contact the housekeeper or reception.
Bed linen change
We change the bed linen every 3 days, and daily changes are provided upon request. If you need a change of bed linen, please contact the housekeeper or the reception.
Bible
Multilingual Bibles are available in the hotel rooms.
Bicycle rental
Electric and traditional adult and children's bicycles are available for rent at the reception desk.
Blankets
Extra blankets are available free of charge at the reception desk
Breakfast package
If you are leaving early in the morning for an excursion or business trip and do not have time to enjoy breakfast in our restaurant, we will be happy to prepare a breakfast package for you to take with you. Please indicate your requesat our restaurant or at the reception desk one day in advance.
Breakfast
Our hotel room rates always include breakfast, served on weekdays from 7:00 to 10:00. and on Saturdays, Sundays, and public holidays from 7:00 to 10:30 a.m. Please present your room card to enjoy breakfast.If you would like to have breakfast in your room, please fill out the order card hanging at the entrance and hang it on your room door by 3:00 a.m. for an additional fee of HUF 1,500.
Bus parking
We provide separate parking for buses.
Bus station
The Bükfürdő bus station is located approximately 20 minutes' walk from our hotel, 1.3 km away. If you have any questions about timetables, please contact our reception.
Business services
The business center is located at the Guest Relations desk, where printing facilities are available.
Central safe
If you wish to store valuable items in a safe, you can do so in our hotel's central safe. Our colleagues at the reception will be happy to assist you.
Changing table
A changing table is available in the public restrooms for the convenience of mothers and babies.
Child-friendly services
If you need a cot, baby bed, baby bath, toilet seat, step stool, diaper pail or children's bathrobe, please contact the reception or our housekeeping staff.
Chip watch
A chip watch is required to open room doors. If the watch is lost or stolen, a specified amount will be charged as compensation.
Church
There is an ecumenical chapel 300 meters from the hotel, and there is a Lutheran and a Catholic church in the town of Bük.Please ask at reception for information about service and mass times.
Coffee machine
Our higher room types are equipped with an elegant Nespresso coffee machine, for which we have also provided capsules.
If you need help using the machine, please contact reception. We provide a Nespresso coffee machine with Nespresso capsules in any of our other room types for an additional fee.
Concierge
For luggage storage, timetables, directions and similar requests or questions, please contact our reception desk, which is open 24 hours a day.
Conference
The Greenfield Hotel Golf & Spa is also an ideal venue for your conference, whether it be team building programs, training sessions, conferences, or even smaller or larger family events. From planning to implementation, our colleagues guarantee that you and your guests will receive the highest level of service!
For further information, please contact us at sales@greenfieldhotel.hu or visit our events subpage: https://greenfield.adventorhotels.hu/en/event.
Contacting reception
Our rooms are not equipped with traditional room telephones, but to ensure smooth communication, reception is available 24 hours a day on the mobile number provided in the information leaflet in the rooms. Other ways to contact us include WhatsApp, Messenger, and other online forms of communication.
If you do not have your own mobile phone, please contact our reception staff and we will provide you with a mobile device for the duration of your stay!
Cosmetics
Our guests can take advantage of cosmetic treatments and services in the spa area.
For further information and to make an appointment, please contact the spa reception!
Credit cards
Our hotel accepts the following credit cards as payment: Mastercard, Visa, Maestro.
Currency exchange
Our hotel does not offer currency exchange services, but you can settle your bill in euros. Currency exchange is available at the Forrás shopping center, located 2.1 km from the hotel, or at the Otp bank (Bük, Kossuth Lajos utca 1/3).
Defibrillator
Our hotel has one life-saving defibrillator and one set of pediatric electrodes, which are available at the reception desk in case of an emergency. Our staff, who have completed life-saving training, are at your disposal.
Dentist
There are several dentists practicing in the town. For more information, please contact the reception!
Departure
Please vacate your room by 11:00. on the day of departure. Upon request, the check-out time can be extended, subject to availability and for an additional fee.
Dietary kitchen
In case of dietary restrictions or food intolerances, we strive to meet all your needs. For further information, please contact our restaurant manager.
Discounted excursion options
Our hotel offers discounted admission to numerous attractions both within and beyond the border. For more information, please ask our reception staff, check the hotel information board, or visit the following link: https://greenfield.adventorhotels.hu/en/discounted-experiences
Doctor
There is a general practitioner and a pediatrician in Bük. The nearest emergency medical service is located in Szombathely. There is an ambulance station in Bük. For more information, please contact our reception desk!
Dress code
When visiting our restaurants, please dress in casual, elegant attire. Please refrain from wearing flip-flops, tracksuits, shorts, and tank tops during meals. We also ask that you dress appropriately for the occasion in the various areas of the hotel, depending on the event. Bathrobes may only be worn in the spa area.
Drinking water
Tap water is safe to drink in our hotel.
Dry cleaning
If you need dry cleaning, please notify the reception desk. Please place your clothes in the laundry bag provided in your room.
Electric bike charger
You can charge your electric bike in the covered bike storage area next to the main entrance.
Electric car charger
There are 4 operational chargers available for guests arriving by electric car on the hotel premises. Please contact the reception desk for assistance.
Electrical connection
The mains voltage is 220W. Please contact reception if you need an adapter or plug suitable for international use, or a converter.
Elevator
All floors are accessible by elevator. Our spa area is also accessible by direct elevator.Please use these for their intended purpose. Children under the age of 14 are not allowed to use the elevator alone!
Emergency calls
Reception: +36 30 622 6992
General emergency number: 112
Vas County emergency number: 1830
Police: 107
Ambulance: 104
Disaster management: 105
Emergency exit
The escape route on the inside of your room door indicates the emergency exit closest to your room. Emergency exits are marked with illuminated signs.
Events
Our event rooms are located on the ground floor of the hotel. For further details, please visit the following link: https://greenfield.adventorhotels.hu/en/conference-rooms
Excursions and attractions
If you would like to inquire about tours or need general information, please contact our reception desk.
Fax
Please contact our reception staff!
Fire alarm
You will find the escape route on your room door. In case of smoke or fire, please follow the instructions there! In case of a fire alarm, do not use the elevator and leave the building immediately using the escape route signs.
First aid
In case of first aid, our receptionists and pool attendants are at your disposal, but we are not able to dispense medication.
Fitness room
Our fitness room is located in the hotel spa corridor and is open to guests between 7:00. and 9:00. The room can only be used at your own risk!
Flowers
We are happy to help you with flower bouquet orders. Please contact the reception desk.
Gas station The nearest Avia gas station is located 2.5 km from our hotel and is open daily from 6:00. to 22:00.
Golf
For tee time reservations and golf information, please contact the golf reception.
Guest feedback
The opinions and feedback of our guests are extremely important to our hotel. Please leave feedback about our services so that we can tailor them to your needs.
Hair dryer
All rooms have a hair dryer in the bathroom.
Hairdresser
Hairdressing services are available in the spa area by appointment.
Hangers
Hangers are available in the wardrobe. If you would like additional hangers in your room, please contact reception.
Heating/cooling
Our hotel has a central heating and cooling system, which we try to set to the optimal temperature in the rooms before our guests arrive, depending on the weather.
If you find a different temperature more comfortable, you can change the temperature on the wall panel.
Hospital
The nearest hospital is 27 km away:Markusovszky Hospital, Vas County, 9700 Szombathely, Markusovszky Lajos utca 3.Tel: 94/ 311-542
Hypoallergenic pillow
If you require, our hotel offers the option to prepare a hypoallergenic pillow.
Please request it at the reception!Our available pillows: Millet pillow, Spelt pillow, Foam pillow, Memory foam pillow, Down pillow.
In case of emergency
In case of emergency, please notify the reception desk.
Information materials
Our reception will provide you with more detailed information about the area and various program options.
Internet
Broadband wireless internet (WiFi) is available throughout the hotel. Access is free of charge for hotel guests and does not require a login code. Network name: greenfield
Iron, ironing board
If you need an iron, or ironing board please contact the reception desk or our housekeeping staff.
Ironing service
To use this service, please use the ironing/laundry list in your room.
Our housekeeping staff will complete the ironing within 1 hour.
If you have any questions, please contact the reception desk or our housekeeping staff.
Jogging
There are several jogging routes in the area. For exact routes, please contact our reception.
Kettle
Kettles are provided in our rooms. If you have any questions about using the kettle, please ask our staff.
Key card
Please return your key card to the reception desk when you leave.
Laundry
Express laundry service is available every day of the week from 8:00. to 20:00. The hotel is not responsible for discoloration or deformation of clothing. For more information, please contact the reception desk.
Letter paper
If you need letter paper, please contact the reception desk.
Lost and found
If you have lost or are missing any of your belongings, please notify our staff at the reception desk immediately.
Luggage service
If you require luggage service or storage, please notify the reception desk.
Luggage storage
Our reception staff will store your luggage free of charge.
Luggage transport
Luggage transport is available; please ask our reception staff for assistance.
We also provide a luggage trolley for transporting luggage upon request.
Please inform the reception desk if you require luggage transport.
Maintenance
If you notice a technical malfunction, please help us by reporting the fault to our reception staff. Our colleagues will ensure that the fault is rectified as soon as possible. We thank you in advance for your patience.
Massage, Beauty Treatments
Our guests can enjoy beauty treatments and massage services in the spa area. For further information and to make an appointment, please contact the spa reception!
Maxibar
Our maxibar is located behind the hotel reception and is open 24 hours a day. You can request products from our reception staff.
Minibar
To use our minibar service, please choose one of our minibar packages.
Mobile phones
Mobile phones can be used throughout the hotel. However, we kindly ask our guests to use their mobile phones discreetly in the hotel restaurant and common areas. For the peace and quiet of our guests, please avoid loud ringtones and phone conversations.If you have forgotten your charger at home, please contact our reception, where you can choose from a variety of types free of charge.
If you do not have your own mobile phone, please contact our reception staff and we will provide you with a mobile device for the duration of your stay!
Non-smoking rooms
All rooms and areas of our hotel are non-smoking. Please take this into consideration and comply with the rules!
Parking
Hotel guests can park their vehicles free of charge in our uncovered, unguarded parking lot. The hotel is not responsible for any damage to vehicles parked in the parking lot or to any items left in them (including, but not limited to: car break-ins and theft of any items in the car; vehicle theft; damage caused by natural phenomena).
Payment
You can choose from several payment methods at our reception. If paying in cash, you can pay in Hungarian forints or euros.We accept the following types of bank cards: Eurocard/Mastercard, Maestro, Visa.
We accept cards issued by Otp, K&H, and MBH for Szép card payments.
For the convenience of our guests, you can settle your bill from the comfort of your hotel room using the online check-out and payment function.
Pets
Our hotel accepts pets for a fee. The fee does not include pet care or the necessary equipment.
Pharmacy
There is a Sanitas pharmacy in Bük, 2.5 kilometers from the hotel, at Eötvös utca 6. Tel: 94/ 558-399
Opening hours: Monday-Friday: 8:00.-17:00., Saturday: 9:00-14:00.
Photocopying
Photocopying is available at the reception desk at a price of 20 HUF per page.
Pillow selection
Our guests can choose from a variety of pillows with different fillings (millet, spelt, foam, memory foam, down). If you would like a pillow other than the one provided, please contact the reception desk.
Pillows, blankets
Extra pillows and blankets are available on request.
Playground
Our hotel's outdoor playground is located in the courtyard leading off from the children's playroom.
Playroom
The hotel has a playroom for children on level -1. Parents are responsible for the safety of their children.
„Please do not disturb"
If you do not wish to be disturbed, please hang the "Please do not disturb" sign on your door handle.
Post
Please hand in any letters or postcards you wish to send to our colleagues at the reception desk.
Programs
Information about programs at the hotel and in the surrounding area is available on the information screens inside the hotel.
Radio
You can listen to the radio through the television set.
Railway station
The Bük railway station is located approximately 55 minutes' walk (4.1 km) from our hotel. If you have any questions regarding timetables, please contact our reception desk.
Razors
If you need a razor or other accessories, please contact the reception desk.
Reception
The hotel reception is available to our guests 24 hours a day, both by phone and in person. Our staff will be happy to help you with any questions or problems you may have.
Responsibility for valuables left in the rooms
With the exception of perishable items, we will keep and store found items free of charge for 3 months. We will gladly send them to you in exchange for advance payment of the postal costs.
Restaurant
For more information, please visit: https://greenfield.adventorhotels.hu/en/gastronomy
Room bill
You can have the cost of all hotel services charged to your room bill and settle it at the reception desk when you check out, or for your convenience, you can also settle your room bill online.To charge your room account, you must provide your room number and name, which you must verify with your room card, and acknowledge your consumption with your signature.
Room cleaning
Daily cleaning is carried out between 8:00 and 16:00. If you do not require cleaning at all, please use the key card provided for this purpose.
Room reservation
If you would like to book a room for your next stay, please contact our reception. For our best offers, visit our hotel website: https://greenfield.adventorhotels.hu/en
Room service
You can find our food and drink offerings on our room service menu. The room service surcharge is 2000 HUF. Drinks are served by room service daily between 7:00. and 21:30
Rooms designed for guests with reduced mobility
All areas of the hotel are wheelchair accessible. Barrier-free toilets are available at several locations throughout the hotel. Three rooms have been specially designed to meet the needs of guests with reduced mobility.For further information, please contact the reception.
Safety measures
When checking into your room, please note the escape route indicated on the door. In case of smoke or fire, follow the instructions provided there! In case of a fire alarm, do not use the elevator and leave the building immediately!
Sauna
Our sauna world includes: Finnish sauna, steam bath, bio and soft sauna, aroma sauna, steam bath, salt room with salt spray and salt sandpit, ice fountain, plunge pool. Our sauna area is available to hotel guests free of charge from Sunday to Thursday from 8:00 to 20:00. and on Friday and Saturday from 8:00 to 21:00. We reserve the right to change the opening hours of the sauna world!Our sauna world is also available to external guests for a fee! Admission is for guests over 16 years of age!
Security cameras
For the safety of our guests, we have installed security cameras in our corridors and common areas.
Service charge
We charge a service fee of 15% for the services provided in our catering units, which is already included in the prices shown.
Sewing kit
Sewing kits are available on request at reception.
Sewing service
Please contact reception.
Shoe cleaner
There is a shoe cleaner available free of charge on every floor of our hotel and in the lobby.
Shoe cleaning kit
If you would like to clean your shoes, you will find the necessary equipment in the closet.
Shoe horn
A shoe horn is available in your room.
Shop
You can purchase various clothing items, souvenirs, and toiletries at the shop located in the hotel's wellness area. Our reception staff can provide detailed information about the addresses and opening hours of shops in the surrounding area.
Slippers
If you need slippers, please contact the reception desk or our housekeeping staff.
Smoking
Smoking is prohibited in the public areas and rooms of our hotel in accordance with current legislation. If you smoke in a non-smoking room, we will charge a cleaning fee of EUR 100. Smoking areas are designated for our guests in front of the main entrance in the parking area, as well as on the terrace of the Chill & Fun Club and the lobby bar.
Souvenirs
Take home a little Greenfield memory! Souvenirs featuring the hotel logo and mascot can be found at the reception.
Spa & Harmony
A place for privacy and undisturbed relaxation. Perfect for a romantic getaway or an afternoon with friends, where shared conversations become part of the rejuvenation experience.Advance booking is required to use Spa & Harmony! Please notify the spa reception at least 1 hour before use!Our Spa & Harmony section is also available for groups and corporate events. The room, which can accommodate approximately 25 people, guarantees a truly meaningful recharge for both body and soul, away from the hustle and bustle of everyday life.Detailed information: https://greenfield.adventorhotels.hu/en/spa-harmony
Spa display
The products in the spa display can be purchased at the spa reception!
Spa reception
Our spa reception is available every day from 8:00 to 18:30 in person or by phone at +36 30 622 69 35.
Spa
Our hotel's exclusive wellness and spa center offers traditional and exotic pampering beauty treatments and massages. A heated outdoor pool and 6 indoor pools - 2 adventure pools, a 20-meter sports pool, 2 medicinal pools, and a baby pool with a slide and water features - await water lovers. Our 80-meter water slide is open all year round and can be used from a height of 120 cm. Our sauna world includes: Finnish sauna, steam bath, bio and soft sauna, aroma sauna, steam bath, salt room with salt sandpit, ice fountain, and plunge pool. Our sauna area is available to hotel guests free of charge from Sunday to Thursday from 8:00. to 20:00., and on Friday and Saturday from 8:00. to 21:00. Our fitness room and pool area are open every day of the week from 7:00. to 21:00. We reserve the right to change the opening hours! Children under the age of 14 may only enter the spa area under parental supervision!Our spa area is also available to external guests for a fee!
Spare pillow
We provide an extra pillow upon request.
Sports equipment
A wide range of sports equipment is available for hire at our hotel. Please contact reception for detailed information!
Staircase
There is a public staircase in the hotel, located directly next to the spa elevator.
Storage of valuables
Each room has a safe, which guests can use free of charge. Please store your valuables here. Our hotel is not responsible for valuables or money left in the rooms.
Table reservation
For table reservations, please contact our F&B Supervisor at our hotel's Greengarden restaurant.
Taxis and transfers
Please contact reception.
Television
All our rooms are equipped with televisions with pre-programmed channels.
Time zone
Hungary belongs to the Central European time zone, which is 1 hour ahead of Coordinated Universal Time. You can ask for the exact time at our reception.
Toiletries
Shaving kits, toothbrushes, toothpaste, hygiene products and feminine hygiene kits are available free of charge at our reception desk.
Toothbrush
If you need a toothbrush, please contact the reception or our housekeeping staff.
Tourist tax
Hotel prices do not include tourist tax. Please ask at reception for the current tourist tax rate.
Towel replacement
If you need a towel replacement, please place the dirty towel on the floor and our cleaning staff will replace it with a new one during their daily cleaning.
Umbrellas
If you need an umbrella, please contact the reception desk.
Wake-up call
If you require a wake-up call, please contact the reception desk.
Water slide
The spa area features a 74.6-meter-long water slide that starts from a 10-meter-high slide tower and is open all year round.
Writing utensils / notebook
You will find pencils and notebooks in your room.
We offer a wide range
of relaxation and leisure activities for all ages!
Discounted Experiences
Explore the surroundings and enjoy the benefits of discounts offered by our partners for our hotel guests!
